Family Support: Early Help

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Here at Manor Beach we have a wonderful Family Learning Mentor, Mrs Scantlebury. 

Mrs Scantlebury’s role in school is to provide support, advice and information to the families within our school community.  She can help you with any worries that you may have in relation to your child’s education, behaviour and wellbeing.  She is also here as someone to talk to if you need it!

She can meet with you at school or give you a call at a time to suit yourself.  Advice and support is confidential although concerns relating to the safeguarding of children will always be dealt with in accordance with the school’s Safeguarding and Child Protection Policy.  We may not have all the answers, but hopefully we can help you to work out how to find them!

Support for pupils includes:

  • promoting good attendance and punctuality
  • promoting self-esteem and confidence
  • promoting positive behaviour and positive attitudes to learning
  • providing one-to-one support

​Support for families includes:

  • providing information and signposting to other services in the local area
  • liasing with a range of external services such as housing and Social Care
  • assistance in completing paperwork and forms e.g. housing, special educational needs, school places and benefits
  • attendance and support at school and other agency meetings
  • advice and support in promoting positive behaviour at home
  • guidance with career and personal development and access to training and workshops in school

General support can be found at Healthy Young Minds: Lancashire, you can access advice, guidance and support related to children’s mental health and wellbeing. 

NEST Lancashire

Nest Lancashire has been set up to support young people aged 5 to18 who have been affected by crime or subjected to bullying, threats or harassment. You can talk to NEST in confidence and all of their services are free of charge.

Referral form (link)

Support for my child links

Also recommended from the DfE are:


Website: MindEd For Families

Key stages: early years foundation stage to key stage 2

Description: an educational resource for all adults on children and young people’s mental health.

Registration: not required, but registration increases functionality

The Child Bereavement Network

Website: Childhood Bereavement Network 

Key stages: early years foundation stage to key stage 2

Description: advice on supporting grieving children

Registration: not required

Every Mind Matters (NHS):

Website: https://www.nhs.uk/oneyou/every-mind-matters/childrens-mental-health/

Key Stages: early years, foundation stage to key stage 2 and beyond

Description: advice on identifying signs to look out for; where to find support; looking after your own mental health

Helplines and websites for your child and or young person

If your child or young person would like to speak to someone anonymously, they could try calling a helpline or visiting websites such as ChildLine and The Mix.

Shout provides free, confidential support, 24/7 via text for anyone at crisis anytime, anywhere.

You can:

  • text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer
  • text with someone who is trained and will provide active listening and collaborative problem-solving

ChildLine provides a confidential telephone counselling service for any child with a problem. It comforts, advises and protects.

You can:

The Mix provides a free confidential telephone helpline and online service that aims to find young people the best help, whatever the problem.

You can:

Samaritans 116 123
Safeguarding (if you are worried about the safety and welfare of a child) 0300 123 6720, or between 5.00pm – 8.00am on 0300 123 6722
Citizens Advice 0800 144 8848
Wyre Children and Family Wellbeing Service 01253 741 117